Back then when Jazz was introduced, the highlight of the car was the same.
I bought my Jazz in Dec 2015 and drove it for almost 12k kms till now.
I am not an automobile expert and all statements made here are with in my limited exposure to the technical details and experience.
Below were my considerations when I decided to change my 10 year old Zen.
HANDLING & SAFETY
SALES & SERVICE
SPACE - "Enough space inside the car and the boot"
I give full marks to Jazz for this and I believe no other similar hatch currently in indian market, can challenge it.
MILEAGE - "I should be able to use the car for my family needs without worrying about heavy costs"
This is not an exaggeration when I say I have seen 19km/litre in my console for a trip of 270 km from Bangalore to Salem. Of course, it was at midnight on Bangalore- Salem toll roads. But, to achieve this, you have to keep "mileage" in mind, through out your drive and you know, it is not practical always. I mostly use my car for weekend drives and my trip mileages were always been around 16 km/l. This is one of the points I feel happy about my decision.
I do agree that the predefined service costs and service frequencies are a bit high compared to most other rivals, but I was late to realise it.
PERFORMANCE - "A car which responds quick to the inputs"
Some say, Jazz is underperformed, some contradicts it and yet others provide workarounds.
My driving experience with Jazz is JUST satisfactory. A long trip just after the first free-service was to Ooty from Bangalore. Though the performance on highways is good, the car was struggling to gain momentum on the ghat roads, that too without AC. Also, in city, the car demands for 1st gear just below 10km/hour, unless you keep the RPM around 2000. Let me also share an observation which I felt at times, may be, other Jazz owners can try it out. Suppose you kept your car in a reasonably inclined plane and loaded the clutch to the biting point along with an optimum acceleration to keep the car stationery. And if you push the accelerator further, neither does the car move up nor the engine increases the rpm. You have to press the clutch a bit down so that engine can respond to the accelerator. I never felt this with my old car.
HANDLING & SAFETY: "I should be able to drive the car without much effort and should feel confident at any reasonable speed"
I am happy with Jazz in this regard and I give 4 out of 5 for it. But,again, this rating is not in comparison with any other car.
They could still improve the pedal feedback while breaking at higher speeds, which will convey a feel of confidence to the driver.
SALES & SERVICE: "Hassle-free and quick processes and timely follow ups"
I bought my car from Magnum Honda on Kanakapura road, Bangalore. A very pleasant buying experience with the help of Nithin and Siddesh. They were extremely helpful throughout the formalities of the purchase. Hats off to them!
But on Service, though Honda topped J.D. Power India Customer Service Index this year, I am still not confident that Honda ensures that each car service is following their predefined process.
I recommend JAZZ to the ones who look for a good family car, but not to any driving enthusiasts.
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