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Defective Or Used Honda City Car Instead Of A New One

I  bought a new Honda city recently in Ranchi. The car looked perfect, but it was a defective one. When we bought the car, and after payment procedures, the owner of the showroom abruptly said in a cunning voice that now the car is yours, and we will now not be responsible for any damage as we have checked the car well. We didn't understand why did he replied in such a clumsy voice, but one day when we went for the servicing of car about one month of the purchase at Honda service station and the worker said that it had lots of bumps under the car which became visible when the car was lifted up for washing. Also the engine oil tank was seriously damaged and a lot of patch work was done to stop the oil from coming out. We went to the dealer to talk to him but he replied very badly, not listening a word and repeating the same thing when we had bought the car. They said that we have made the bumps and damaged the engine oil tank. But I knew that this is not the truth. We want justice and want this car to be replaced with a new one as no one would like to drive a damaged or repaired old car. We are sure that the car was damaged since the time we purchased it and this should be the responsibility of the dealer to replace it. I want the conerned authorities not to take it lightly and take appropriate steps.

By shivam
On: May 31, 2013 | 139919 Views
  • 181 Dislikes

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Feb 5, 2019 11:48:07 AM

As well keep the job card copy. It would mention regular service, kms used etc.You could state the car never came for underbody bumps, or engine oil cover damages at all, as you never experienced it. Just wash off your hands. State to honda corporate of they do not make that dealer give a new car, you would sue Honda n as well tell all your community through personal n social media their practices

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    Feb 5, 2019 11:44:25 AM

    File a case in the state consumer forum against honda n make the dealer a party. If you have contacts in press put a news through a correspondent. These are easy means than how you think those could be tough. Before that go to the dealer for a face to face discussion, trust me, lead him to say those words, that he had said, when handing over the car. As well best evidence is keep the job card copy

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      Jun 8, 2018 3:32:35 PM

      we faced the same issue with one dealer in hyderabad i.e green honda. we are having proofs and long correspondence thru mail. All in vain. All customers please check thoroughly before taking the delivery. Be cautious with these kind of fraudulent methods of dealers.

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