Ring Road Honda - Sugoi Motors: fleecing customers since time imm...
Look and Style - Superb Comfort - Great Pickup - Superb Mileage - Decent Best Features - Styling, space, handling, engine Needs to improve - accecories Overall Experience - The sales and after sales experience has been horrible to say the least. Ring Road Honda - Sugoi Motors dealership is entirely responsible for that. For the time of incomplete information on offers by the company till the time of actual sales, they have been really pathetic. 1. Arrogant staff - who care a hoot about customer service experience and concentrate only on selling 2. Wrong information - they told us initially that the entire insurance amount is being waived off by the company as an offer on the 2013 model. Later, just before the signing off the deal and after having already paid the downpayment, they informed us that only "normal" registration was free and that we would have to bear the additional Rs. 5800 to get a "zero debt" insurance. Even this amount was quoted as Rs 4800 over phone!!! 3. Delivery - We had to wait for 5 hours to get our car after having reached the showroom even when all our papers were ready. 4. The GM - Raman did not even have the courtesy to come up to us and address our concerns. It was only on our repeated requests that he turned up and boy! was he arrogant!! 4. No photograph with the car at the time of delivery 5. We had to personally ask repeatedly for the smallest of things like audio remote, extra set of keys, keyrings etc!! 6. Till date (16 days since purchase) there is no news on our refund and an accessory that we had asked for. Despite buying a beauty of a car, the sales experience has left a bad taste in our mouths. Damn you - Ring Road Honda!!
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- 5 Dislikes
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