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Cheap substandard knock-off Navigation and Music System

By for Ford EcoSport 2017-03-22 21:46:45.0
16 people found it helpful. 419 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Touch Screen System:
1. Not Synchronized with rest of the functions and button on both the front panel and steering wheel
2. Dial pad (number keys) on front panel cannot be used for dialing nos. as was demostrated by the salesperson. These buttons are of no practical use anymore since it is not connected with the touch screen system. Looks like a toy phone given to a kid - with lots of buttons without any use.
3. Arrow keys/ OK keys given on the front panel - not connected with the touchscreen system. It is of no use - just for show. They couldn't even bother to remove the useless buttons.
4. Other simple functions like LAST REDIAL, Scrolling though menu, etc cannot be done from the steering wheel.
5. Further, even shifting from one music folder to next music folder is not possible through the buttons. One has to travel 2 ft across, operate through the touch screen to do this.
6.Using a USB pen drive with songs is even more difficult. You cannot toggle through the folders. You have to again operate the touchscreen and select the folder. In case you want to play another song from a different folder you have to take your vehicle to the side of the road, make your hand travel 2 ft across, operate the touch screen and then select the folder inside which that song is there. Navigation System -
1. Did not work for first 5 days
2. Most of the prominent places are not there. Even famous historical places, college names not there. Enormous spelling mistakes - good luck searching for a place on this map.
3. Buttons given for "Take me home" - seems nice right!! However, you cannot input the HOME Address.
Etc etc

DATE and TIME is reset every time the engine is turned off. This issue has been reported to Ford India - and they do not have a solution - they have apparently contacted the vendor.

All the above issues are discussed with Ford India. No solution given till date.

Bottom Line - DO YOU REALLY WANT TO PAY EXTRA FOR A PLATINUM MODEL???
The navigation system is apparently a highlight of the PLATINUM model.
This model doesn't seem to have gone through any user/ beta testing. FORD India/ Dealership salesperson were surprised on hearing of the above issues. They themselves struggled to get to terms with these facts.

With the kind of features being given by Honda, Hyundai and even Maruti nowdays with its Nexa Models - this has been a big big disappointment.

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  • Abhishek Roy |28 Mar,2017 08:38:59 PM

    Jay, I agree to your viewpoints about the navigation system. It isn't at par with the latest systems being offered. Thats why when the new Ecosport launches this mid-year or later it will have the latest navigation system (Android Auto & Apple Carplay). The reason I bought the Platinum is because with the unreleased model prices will increase and also Ford is going to increase the prices of all their models by atleast 2% from April. The time issue is resolved with a s/w patch from Ford.

  • Spider India |18 Nov,2017 10:21:18 AM

    Great Looks

  • Rao |11 Jan,2018 10:10:41 PM

    Hi Jay, I totally agree with you. I recently brought ford ecosport titanium plus (Driven 10000kms). after that I have disappointed a lot because of the following points 1.worst navigation system 2.ford is way behind in the features 3.engine performance in lower RPM is worst. earlier I used swift petrol and polo diesel both are very nice if you want to travel in ghat area ecosport is not the right choice you can go for better choice in the market.

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Ford EcoSport review scorecard

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  • 6 Months
  • 3 Months
Positive
84
Negative
8
Neutral
11
Positive
8
Negative
1
Neutral
3
Positive
4
Negative
1
Neutral
2

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