Worst experience with the dealer

By for Ford EcoSport 2013-2015 2013-10-05 12:25:32.0
40 people found it helpful. 5598 ViewsWrite Review
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I booked my Ecosport on 19th june and the vehicle was launched on 26 june till now nobody called me from ford to tell what is the situation when i call the sales person he is most of the time bussy...and when he finds time to talk he has no answer and simply says it should come in next 15 to 20 days but not sure sir as it is in very high demand. now after price hike also i didnt receive any information, Now the salesman is saying if you pay the full amount i will be in a position to tell you anything about it... Huhhh then what for u took 50,000rs ?

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  • lalrammuana chawngthu |04 Oct,2013 07:52:03 PM

    they told me that booking of petrol version is stop,what i want to know is that are they going to stop for the time being only or forever.

    Rahul Chauhan |18 Oct,2013 05:59:09 PM

    I am deeply shocked with the Fact that Ford India is not committed to deliver what they promised initially. I am existing Maruti Alto customer and wanted to have a SUV. Then Ford came with their Ecoboost. I booked it immediately and was promised that petrol version will be delivered within 2 months. I waited for two months and the waiting period kept stretching. During the waiting period Ford India increased the price. To my surprise they not only increased the prices but also removed the featured like Keyless Entry and Push Button Start from the Ford Ecosport Ecoboost 1.0 petrol model which I ordered. Is ford not supposed to offer me what I ordered for. Please review my story at: https://www.facebook.com/FordEcoSportIndiaFraud

    Amitava Roy |23 Apr,2014 02:04:36 PM

    Same report from my end. I booked a 1.0L Ecoboost Tit(O) on 25.10.2013. The promise by Dealers was to deliver in 5 months. Nobody from Ford India or the Dealer ever got in touch with me to inform the status of my booking. Presently the Dealer is not able to give any date for delivery of my chosen model and suggesting to go for other models. So I have decided to cancel the booking.

  • shyam |05 Oct,2013 11:04:18 AM

    i totaly agree

  • pratapsing naik |09 Oct,2013 07:37:17 PM

    i totally agree with you. they took booking by assuring us that vehicle will be delivered in 2 to 3 months. but still there is no response for last three months. now they have hiked prices, and we have to bear the difference. who is responsible for all these things. i wish at least FORD itself have to contact the customers and tell them a tentative dilivery date

  • yathish |11 Oct,2013 08:54:21 AM

    i booked 2 titanium ecosport diesel on July 12 2013,till now ford dealer not issued vehicle ford dealers are very worst ,and even ford never support to customer, i had complained before with ford they never take any action for any complaint after booking they hiked price of vehicle about booking amount of 50000/- and if they are not able to issue vehicle, they load hiked price on customer, its really bad about ford, it shows ford is fraud, and even they don't provide any offer for pre-booked customers, they don't care about customer even now then how they care after sale? even till they not issued vehicle for me.

    Rai |18 Oct,2013 08:28:59 AM

    I am facing the same problem here in Nepal. I have been waiting ford ecosport AT for 3 months no response no information. And when i call them they have no idea when they can provide it. Simply they just want to give me some other model and even ask me to go for other brand (e.g: daihatsu). I hate ford for launching this ecosport way before their production. why they opened bookings if they cannot provide us the vechile!!!! I hate ford for this. Now i want to cancel my booking and go for volkswagen tiguan.

  • Sachin Bansal |21 Oct,2013 12:30:00 AM

    Hello.. I am from Kolkata...I have booked Eco sport car in August... I have no information about the delivery of the car... Whenever I contact my dealer he just give me an excuse that Ford Company has postpone delivery of the car... The main thing is that the dealer just wanted to get Rs60000/- extra for the delivery of the car.... My request to The Ford Company to look into the matter as soon as possible......

    Rahul Chauhan |22 Oct,2013 04:50:04 PM

    Don't go for Ford EcoSport, as not only they have increased the prices but also removed essentials features like Push button start and Keyless entry which was part of original specification at the time of booking. You can support my cause at https://www.facebook.com/FordEcoSportIndiaFraud

  • SIMIT SHETH |20 Dec,2013 01:09:27 PM

    I BOOKED ON 18TH JUNE AND I GOT THE DELIVERY ON 10TH JULY FOR MY TITANUM DIESEL ECOSPORT

  • Kharsade AA |22 Dec,2013 10:06:42 AM

    I booked my Ecosport on 2nd july 2013 and the vehicle was launched on 26 june till now nobody called me from ford to tell what is the situation when i call the sales person he is most of the time busy...and when he finds time to talk he has no answer and simply says it should come in next 15 to 20 days but not sure sir as it is in very high demand. Now after price hike also i didnt receive any information, Now the salesman is saying go for another upper model. Its surprising that, Ford has higher models to deliver but couldn?t deliver lower models. Ford is fraud.

  • Jyothi |09 Jan,2014 12:08:31 PM

    I am from delhi booked the car with Harpreet Ford Prashant Vihar in July 2013 , Highly disappointed with the delivery, its been 7 mnths and the dealers do not have answers for thje delivery. More so received letter from Jogindar singh that will inform you about status only ba April 2014 end. horrible response from the showroom. We were asked to opt for the lower model, neither upper nor lower models are being delivered. FORD SYNONYM is FRAUD

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8
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5
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