My car stolen --- ford secuirty feature's reality

By for Ford EcoSport 2013-2015 2014-07-03 13:05:27.0
134 people found it helpful. 15497 ViewsWrite Review
2 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Looks

Cons : Low security

The car is nice but the irony is no secuirty features proved good, i bought the Ford EcoSport- deisel Titanum in Jan, 14 and unfortunately got the car was stolen in June.14. The thief just took 10-15 min to open the gates and start the car, I fail to understand for what immobaliser is installed and how duplicate keys can be made. Ford is not ready to take any responsibility and is neither explanining any reason for the same. I request other ford owners to please take of your car and try to install gear lock... as FORD SECURITY SYSTEM IS JUST WAIST OF MONEY>>> After 6 months of waiting the car lasted for only 5 month. Ford is silent and not ready to help or explain. nor ready to give any help at insurance front. Members please guide me for future action.

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  • vishwanath j |17 Jul,2014 06:15:34 PM

    Hi friend, Why don't you go to consumer forum or consumer court? Insurance company should pay for your car. Moreover, don't pay any EMIs till you get a new car. Thanks.

  • Arjun Singh |29 Aug,2014 09:41:35 PM

    Man. Ur car must have been parked in an unsecured area. After all nobody can stop thieves to steel even the most secure car. If u love ur car (ES) park it in a secure place only. Rs 30/- in a paid parking would have had saved ur FES. May God get u back ur FES. Regards.

  • Jayanta Das |03 Oct,2014 04:32:26 PM

    As per Mr Arjun Singh, you have to part your car with paid parking lot (probably is should be near your office). You can travel by taxi or Bus. India is getting incredible day by day. My friend, pls. go to Consumer court. I think still they are alive to help out.

  • Sudhakaran |14 Oct,2014 11:31:56 AM

    Dear Mohit, Ford security feature is very good that is why after 10th day of purchasing a Rat had gone inside the passenger cabin ( not where the engine is placed)cut all the wire to the display system and damaged the entire music system while all the doors are locked and glasses are closed. They did not took any responsibility about that and told me to spend 20000/- for repairing that. We can expect even snake also from from our seat. Still I am confused whether they given me the car with a rat or not.

  • Neeraj Hans |27 Oct,2014 07:18:46 PM

    Believe it or Not , Ford is the Mother & Father in Automobiles. Request to Ford Engineering - Check the above failures are considered in DFMEA or not. Also check the Occurance , This is totally a PTC , Hope if any Ford Quality Team Member read this . If reads then we can expect Reply also. Thanks . Neeraj Hans

    Sudhakaran |05 Nov,2014 05:47:48 PM

    They will not do anything,the so called international brands are cheating the Indian costumers by using their brand name. Comparing the quality and price which they are giving in other countries are very good and not to us.If you will look in to my case how can a rat enter inside the passenger cabin very easily within a time span of 6 hours and spoil every thing. Ford costumer relation Officer concluded the case with an immature prediction by believing their Service Manager words.

  • Neeraj Hans |27 Oct,2014 07:19:34 PM

    I am also planning to buy Eco-Sport. Suggestion Pls.

    Sudhakaran |05 Nov,2014 06:03:37 PM

    I will not recommend.

  • Sudhakaran |05 Nov,2014 05:53:14 PM

    They are spending Crores for advertisement but not for costumer satisfaction. If they will spend 10% among that for costumer grievances the result will be much better. Sincerely I will not recommend Eco-Sport.

  • Rajesh Retnakar |24 Dec,2014 09:47:02 AM

    really surprised to know that even with all the modern gadgets, the thief just rode away a secured Ford car. Its a serious issue and I take your advise on having Gear Lock installed.

  • rai |31 Jan,2015 03:49:43 PM

    Just had a test drive of eco sport. Shocking to learn that it even not having basic security feature of gear lock. Asked their executive if it can be fixed from outside, said he will revert back. Big words like engine immobilizer etc not works here they even not work in other part of the world. Just lost my new swift dezire in November, not willing to take any chance. BIG NAME SMALL WORK. I ll reconsider my decision if gear lock can not be fitted in eco sports.

  • rahul |12 Mar,2015 02:42:11 PM

    You should complaint about it to ford india and demand for momey back and also u should pray to god to get your car back....... All the best , hope u get the car back.

  • shiva |26 Apr,2015 01:37:36 PM

    Ford is same like BMW because its looks and outstanding engine even good controls

    arvind |24 Sep,2015 07:58:14 AM

    All international brands have some failed cars with them for loss account and they have a huge place to market it that's India, pls go for Indian cars like mahindra don't be fool ourself my dear frnds

    arvind |24 Sep,2015 08:04:28 AM

    At my mahindra suv I found some dust are comming from my dashboard wile driving and within 7 hours of my comp they have changed the hole dashboard kit, that's our brands INDIANBRANDS

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