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I have purchased new car model vento High line from your autherised dealer in month of Novemeber-10. Iam facing the problem of brocken lock of AC duct. I went to service cente of Dealer ie. Bhasin motors , new Delhi. He refused to replace it in guarantee period. Pl confirm wether the duct should be replaced free of cost or not where its guarantee period still persist.

Published On : 2011-04-19 16:40:19.0 BM Agrawal
Category : Volkswagen Vento
Answers for this Question
If there is a manufacturing defect on the component then it has to be replaced free of cost, if the dealer is not doing the needful you can contact VW Regional office and lodge a complaint.
By Arun on 2011-04-20 12:13:42.0
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