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I have purchased new car model vento High line from your autherised dealer in month of Novemeber-10. Iam facing the problem of brocken lock of AC duct. I went to service cente of Dealer ie. Bhasin motors , new Delhi. He refused to replace it in guarantee period. Pl confirm wether the duct should be replaced free of cost or not where its guarantee period still persist.

Published On : Apr 19, 2011 BM Agrawal
Category : Volkswagen Vento
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If there is a manufacturing defect on the component then it has to be replaced free of cost, if the dealer is not doing the needful you can contact VW Regional office and lodge a complaint.
By Arun on Wednesday, April 20, 2011 12:13:42 PM
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