Well as the review says...it can be a segment beater...but for indian consumers..after sales service is as important as buying a good car. Volswagen currently lacks enough service centres and thats where the problem lies. Once they get sales....service has to be excellent to maintain their grip on the segment...also cost of spares has to be reasonable. Also since volkswagen is producing the car in india(pune), why cant it launch the petrol and diesel variants at the same price..like what skoda did when they launched the octavia???
Hi sanjeev, Very true about your after sales-service aspect.Selling a diesel and petrol cars at the same price might be a better option for us(customers),when it comes to selling the car after 3 years or so a diesel aways fetches a better price than a petrol sibling since the diesel can be used for taxi segments,where they run approx 100kms-200kms per day min.whereas people who own a petrol when they sell for their cars,it fetches very less value when compared to diesel.So diesel buyers keep all these things in mind before investing a lakh more.,I do think pricing petrol and diesel octavia at the same price is a good option.I saw all octavia's on road either diesel or Rs sports(enthusiast car).Vw might have thought of pegging its legs in all segments starting from i20(diesel),dzire,verna transform,manza,honda city(obviously),to some extent toyota altis petrol
There might be a slight variation of price between 50k to 70 K between these above said card to Vw vento but customers who are going in for a sedan segment dont mind coughing little more for quality,drive dynamics,fuel efficiency(15k/l for petrol and 20k/l for diesel).Lets hope the same fuel efficiency magic spell is on vw vento as that was in octavia diesel. Coming to service a big yes,.Vw needs to improve quiet a million,.Cusotmers cannot hundreds to kms to reach a service bay.It should be atleast within 15-50kms(atleast).also in this era of replacing the entire kit for a failed fuse,i think service shouldn be a big techno stuff for these service centres.Even tata service centres do the same,some faulty switches,change the entire assembly!!!!,so why not a german car brand like vw would do something different?.I hope for all the price hype created for the last two days by vento,the car should sell in drastic numbers and when it comes to service,Vw should be standing with a compassionate and bold face to treat it customers not run and hide stating the non availability of the spares and so on....
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