Look and Style Good
Best Features only looks
Needs to improve after sales service making big hole into pocket after sales
I m driving cruze lt car from last one year gives me a very bad experience during during city driving and their service center also not supportive they just sitting their with a knife to cut your pocket. Always make delay for parts.
The worst experience buying this car from Unique automobiles Kolhapur I was assured from the dealer aswell as the Area Sales Manager of Chevrolet, That there is not going to launch any upgraded version of Chevrolet Cruze for upcoming 1year, So I decided to buy the Car, They had Given me Delivery of Car on 30th April and the Car was having issue of engine oil leakage and having repainted bonnet ,So I decided to file case againts them but they assured Me of Giving Car replacement and then they Delivered, Me New Car on 16th May, But the Tax of RTO was paid on 30th April 2012, They changed the Chassis number an Engine number on the Paper of RTO because, The RTO tax had been increased from the 1st May 2012 by 65000 Rupees, These is the best Example how these Dealer Fool Pepole aswell as RTO Department
A nightmare .I bought Cruz in August 2010 and within the first 6 months my nightmare started . The clutch assembly and other related problems as told to me by the dealr has been replaced by my count 7 times at least, but even if I go with the dealers count 5 times it seems a little to much to digest. not mention that the gear box had to repaired and parts replaced within the first 6 months. the car is not reliable as the clutch gives up in the middle of no where and leaves stranded. I am told that I am a bad driver after 15 years of driving. Apart from that the battery dies out within 12 months but because i raised a fuss with the dealer I was given one free . Apart from that the dealer called back the car to upgrade as they GM people state the AC as it was not effective and used to fog up the wind shield. . They then in their words without me asking also upgraded the line between the fuel tank and engine. recently my car was mis firnig and I took it to the dealer with an error code showing.The dealer advised me that maybe some moisture had got in to the fuel tank and it was no problem it would go away . My mistake did not take it in writing but then the problem persited. So 5 days later I took it back only to be told the fuel injectors had rusted due to water entering the fuel system. A thoery I do not buy . if there was so much water in the fuel tank the car would not start and a little moisture cannot corrode the injectors. I now am being asked to pay RS 2 Lacs for repairs. I approached the GM people ,the dealer would not give detials and access evidenced in emails I sent ,finally when I got through I got the same lame answers..No reasoning just diagnosis of what is wrong. I firmly bleive that the car is defective and now have to recoruse to legal action. I am sharing my experience to let you know the dealer and manifactuer sing the same song.. What a waste of a car and i thought genral motors has a committment to its customers . No way not in India at least. When you call their call centre most times a security gaurd picks up ,that the impression they like to leave you with.Even Indian companies have better people answering the phone. When you email the ID given for GM ,you will get a standard response stating they have forwarded my complaint to the Dealer. What an experience.
Before you make a decision to buy a new car, refer to the car reviews section on CarDekho.com to know what customers think about it.
Read on the new cars in 2013 in India. Get detailed information on upcoming cars 2013 including reviews and price.
Know more about upcoming cars in India, get their expected price and expected launch date on CarDekho.com.