before buying cruze kindly call me. dont regret later

By DR SUNEET JOLLY from new delhi 06 May, 2011 14:01 IST | 14648 Views | 39 Comments

Chevrolet Cruze

Ex-showroom Price Rs. 13,86,362
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Overall Satisfaction :
Appearance :
Comfort :
Performance :
Value For Money :
Fuel Economy :
Pros : LOOKS
Cons : POOR SERVICE/ PARTS NOT AVAILABLE

Look and Style GOOD Comfort GOOD Pickup AVERAGE Mileage OK Best Features LOOKS ONLY Needs to improve OVERALL. THE COMPANY SHOULD NOT VENTURE INTO LUXURY SEGMENT Overall Experience Car has only one plus point of great looks. for the last one year since i bought this car, i have been sending the car to the work shop regularly for repeated breakdowns. the service back and technical know how  is pathetic. the car has caused enough traffic jams on high way. no one in my family wants to travel in this car. the higher up authorities in chevym  dont repond to your e mails beacuse they are not bothered.  It is not a one off case as two of my colleagues have encountered the same probelm with this car.  PLEASE DONT BUY CRUZE
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Asked By Nischal 16 May,2011 07:54:13 AM

pls.... give me ur emial ID... i would like to talk to you...!!! coz im veru much planning on buying cruze..!!!

Reply By suneet jolly 16 May,2011 09:47:26 AM

my email is suneetjolly@gmail.com

Reply By Raja 29 May,2011 02:11:02 PM

Hi, I Raja from Dharamshala Himachal. I've purchased chevy Cruze ltz automatic on 18 dec.2010. and I've completed 9000kms with my car. I did not found any problem or trouble. I have driven it at 170 kmph without any effort it overtake others. My family and I feel very proud to cruze owner. Its really a head turner yaar. thanx.

Reply By sam 30 Oct,2011 12:50:27 PM

Hello! guys i have done 59,000kms in my cruze....it is a wonderful car.....i take it to the service centre every 10,000 kms and it is an awsome machine.....we as a family fully satisfied with its performance

Reply By imran ahmed 01 Nov,2011 05:06:17 PM

Hey Sam! Do you mind talking to me regarding your experience with cruze. I am really looking forward to buy the car attic wanted to know how is it overall. Pls just give me a buzz on my no.09831488897 and I'll call you back. Pls help. Thanks!

Reply By puneet 12 Dec,2011 10:22:02 PM

hello.. der u dnt found any problem in cruze.... i want make up mind to buy cruze.. kya kehte ho purchase karlu?????

Reply By tarun 16 Dec,2011 04:54:20 PM

Hi , I have just purchased an automatic Cruze. Wanted to know from you , What mileage are you getting on city drive. I have done close to 900 km and i am getting 6/7 km. thanks

Reply By Justin 14 Jul,2011 09:09:19 AM

I was Flabbergased when seeing Cruze

Reply By PATEL MANOJ 15 Dec,2011 02:21:47 PM

i'm from DREAM HONDA SURAT plz call me abut cruze review honda civic better than chery cruze abut all things

Reply By Thommy 24 Dec,2011 01:35:42 AM

Look and Style excellent Comfort not that comfortable Pickup amazing Mileage wont be a problem for those who can afford a 15 lakh car Best Features peps,follow me home,rain sensing wipers,key reminder... n lots Needs to improve a lot Overall Experience BAD i own a cruze LTZ... its an amazing car... no other car in this range has such a powerful engine n features.. once u pass 1700rpm it turns into a rocket and its really a nice car to be with in highways, i have clocked 195 effortless and im sure that many people would have fall in love with cruze by seeing the way i drove it... the looks of this car is awesome which can be beaten only by premium luxury cars like audi,bmw's.....its apt for modifications also.... i used to get an avg milege of 12.5kmpl which is not that bad for such a powerful car. but i wont suggest any of u to choose cruze... because it lacks quality... the cabin is noisy , back seat s are uncomfortable in bumpy roads.... again service is very poor.After buying you dont feel like you are owning a Luxury car, at first when u are excited u wont have any prob with the turbo lag but after a while especially in city drive u may get disappointed... the clutch is quite hard,and its having a poor resale value... i just sold mine for 10.50 which has done 23000 kms.... this is all i have to say.......think twice before you choose to CRUZE... dont regret later (as i did :) hope this will be helpful to you all.... THOMMY DAVIS

Reply By BP Raju 19 Jan,2012 02:59:21 PM

How do you rate Cruze ? My son says that it is a 150 BHP car having dood pick up and no other car in this segment has features like this. He is mad Please give me feed back immediately.

Reply By Himmat Singh 22 Jun,2012 06:13:16 PM

9565626107

Asked By anindita 16 May,2011 01:14:53 PM

Dear Nischal, It must be difficult to have a car with never ending issues. My husband and I are the fortunate y oung salaried class who purchased the cruze a year back. Our highway trips include: delhi - amritsar, delhi -ahmedabad and delhi - pushkar. On an average working day, it does about 60 kms. was concerned about the turbo lag and other issue told to me my people to drove cars of the same segment----Till i drove it. The diesel engine is prowerful and the pick up is brilliant. It simply leaps ahead. It has already done 22,000 kms without breaking down once, in the city or outside. My family members are buying it now. Our services and any minor problem has been adequately dealt with.hence i fail to understand your problem. What according to us is a problem....are the tyres....on sharp turns on a higher speed it has a tendency to slip. till i buy a 3 litre engine or more, the cruze is value for money. or maybe the cra simply needs someone with better handling capabilities. learn to make your car respond to your wishes............

Reply By SK Kundalia 25 Aug,2011 09:41:28 PM

Can somebody tell me the average annual servicing charges for chevy cruze. I believe chevy cruze service is an issue.

Asked By DR SUNEET JOLLY 30 May,2011 09:25:18 AM

dear anandita mine is not just a one off case. two of my doctor colleagues have also bought this car and are facing the same problem. the parts already changed are - battery; hoze pipe, comlete electrical connections ; A/C ; gear box, tyres( done less than 200.000 km). the car i am sure is good but in wrong hands. how can a company not have spare parts. God bless people who buy ths car

Reply By be seven 01 Jun,2011 11:39:37 PM

Reading your comments I am saddened because I know its true, I build the Chevy cruze in lordstown and would like to say I'm sry , I'm quite disgusted with the leadership of this co. Also found out today that the cruze will no longer have a spare tire,, but a fix a flat kit ... in order to save weight is what they r telling us , but I believe it has more to do with cost savings and profit ., from a U.A.W. employee..... I'm sry .... spend ur money elsewhere

Reply By Renju C R 02 Jun,2011 04:27:38 PM

Apart from these two A/C & gear box rest all the things you mentioned here should be changed within 100,000 kms. That is commom for all the cars. Tell me exactly how many kms your car have covered & when you bought the same & from where? I'm also planning to buy CRUZE LT this month......

Reply By DR SUNEET JOLLY 03 Jun,2011 06:57:07 PM

dear renju the car has covered 30,000 km at present. You seem to be smiiten by the looks of this car. a car is only as good as the company and service back up. The true worth is realised only when you face problems and beleive me the technical back up is pathetic and with no spare parts available and i dont know where to go. Cars like skoda have a proven record and would be a better choice for you at present. DR JOLLY

Asked By Sagar 06 Jun,2011 07:05:50 PM

I am not agree with this review... exceptions are everywhere and so your experience!! Sry but I have this beautiful car and truly in love with it You said pickup is avg..how come???it goes from 0-100kmph in just 9 secs not even Passat could do it also having top speed of 215kmph( may be more ) which car do u need for better pickup in this price tag neither skoda/volksvagon can beat it...its challenge

Reply By Gaurav 09 Jun,2011 11:22:41 PM

i guess DR SUNEET JOLLY NEEDS TO B TAUGHT HOW TO DRIVE A CAR ! mOST MISGUIDING REVIEW EVER !

Reply By sam 30 Oct,2011 01:04:41 PM

i guess doctors are all the same....every where.....even in my town!!!

Reply By ranita biswas 28 Mar,2012 08:23:16 PM

exactly frnz cruze is a awesome car.

Reply By Renju C R 10 Jun,2011 03:45:49 PM

Tell me about your experience...how many kms your car have covered?....About the spares available, also about the maintenance? Am also planning for Chevy LT by this month end...

Reply By tanveer 04 Aug,2011 12:30:20 PM

dr jolly seems salesman of some other company,,,lol

Asked By Sagar 10 Jun,2011 08:24:13 PM

Have driven 20k till now without a single problem...spares should not be problem to be much taken in consideration as how frequently u need those is also imp..:) Don't wry spares are available everywhere as GM is selling this car in big numbers too

Asked By gaurav pratap singh 25 Jun,2011 08:14:41 PM

which is the best car 2 buy in this segmt...pls help me...

Asked By raghuveer 27 Jun,2011 11:14:29 PM

i'm in a dilema,i wanna buy a car in a range btwn 10-12 lakhs,i'v checked out hyudai verna fluidic,VW vento.verna has very less head space for rear seat passengers and review's from user's state that back suspension is very weak in the sense that u end up having a very bumpy drive on a high way.vento is a very good performer but my wife doesnt like the dynamics or the shape.

Asked By sksharma 29 Jun,2011 02:45:16 PM

I want to buy a car approx. 2 litre engine in a budget of about 10 t0 12 lacs. Skoda laura is expensive. Skoda Octavia is discontinued. The new Toyota Altis appears to be a city car. I want some opinions as to which car to buy. I own a Scorpio for last three years and have done 110000 km.The car is mostly chauffer driven. I travel to my projects in a radius of 300 to 400km of Delhi. Once or twice I go on long tours with family of approx 1200 to 1500 km. I am leaning towards a use Skoda Octavia or a Cruz. Please comment.

Reply By tanveer 04 Aug,2011 12:25:12 PM

cruz may a gud choice but i recommend scorpio for you because as you told you often travel to remote areas,,,,in case of any breakdown, you wont get your skoda or cruze serviced as they consists of so many electric parts confusing for countryside mechanics..but in case of scorpio,,it is more spacious and easy to service...the spare parts is also easily availeble

Reply By sai 09 May,2012 09:31:57 AM

why dont you try the new xuv500 which is a great car for u!as u travel a lot!!!!

Asked By Renju C R 29 Jun,2011 04:34:33 PM

I have booked my OLYMPIC WHITE CRUZE, apart from the brake pad change at 20k kilometers i didnot found anything fishy!.......Its spares are bit costly, still consider the segment this car is competing with & in that lot this one is better in terms of cost, spares & power.

Reply By imran ahmed 02 Nov,2011 02:35:08 PM

Hey dear! Do you mind talking to me regarding your experience with cruze. I am really looking forward to buy the car and i wanted to know how is it overall. Pls just give me a buzz on my no.09831488897 and I'll call you back. Pls help if you can. Thanks!

Reply By renju 02 Nov,2011 03:35:55 PM

I got my cruze some 2 months before & right now i have completed 1000 kms & done my first service. The experience with this car is simply awsome, just the same when i took ma first drive. The power of this beast is really a killing one!!!. Also am getting an average 14-15 kmp/ltr with AC. A small draw back i feel is that, it's clutch is a bit hard, u'll find it bit painful in bumper to bumper traffic. Once you took this beast on to highways, it is a different vehicle. I'm enjoying it @ its very best!!!!

Asked By raj 01 Jul,2011 09:54:11 PM

I own a corolla2006 model & had lots of problems with that.However their service is superb.Now I have booked a Cruz_AT.Getting scared reading this negative review!Whatever it is,Cruz is VFM.Or else you have to go for BMW !

Asked By Surya 04 Jul,2011 09:49:39 AM

Some people who don't like GM will start writing a review like this only ! a best car to buy in this sedan segment .. And recently they've introduced new interior which is amazing ! its ten times worthier than the money .. don't believe some rumors like how this fellow said !!

Asked By luv 14 Jul,2011 01:29:05 PM

The main Problem with G.M . is that many of its Dealear ship is not in the Right Hands , so you will suffer as far as its After sale service is concerned.I am from Agra and selling out my CRUZE because of its pathetic service, this was my worst service experience i have ever experienced. For CRUZE i will say,,, Driving is Nice, but needs lots of maintenance , seats are uncomfortable, cabin is noisy, again service is very poor.After buying you dont feel like you are owning a Luxury car

Asked By munish kaul 28 Jul,2011 09:38:23 PM

this person is himself confused about the problem cruze is truely better than corolla altis has better diesel engine so no problems in buying it !!!!

Asked By robert 30 Jul,2011 10:33:48 PM

Dont get confused reading reviews like this.I own a cruzAt & quite happy. Three of my colleagues,[doctors] own Cruz& they are very happy with that.Any car can get into trouble any time.Otherwise, why should you have repairing jobs.I had a Civic and had problems with its mileage & transmission.Cruz is a great value for money car.It gives phenominal dieselpower,looks &comfort

Reply By DEEP 18 May,2012 05:25:18 PM

shall i buy cruz automatic

Asked By Arun 15 Aug,2011 05:33:47 PM

I am sure whatever it may be..there is no other car worth buying in this segment.. i have been reading and test driving many cars in this segment ...but if u look into it apart from minor problems Cruze stands one step ahd,, I have alrdy booked an LTZ . People talk about the turbo lag in manual version not realizing Cruze is not the only car having this problem..if u drive laura u will feel the same

Reply By prasan 19 Aug,2011 05:24:10 PM

cross and see above 1700rpm.... u will feel the punch of that engine... its a diesel rocket

Asked By lalit 20 Aug,2011 07:51:32 PM

cruze is amazing car..... Mr jolly im sure you r dealing with skoda or volkswagen

Asked By jayant 21 Aug,2011 11:29:10 PM

I want purchase cruz automatic top model Olympic White color mera decision sahi hai kya ya or koi option?

Asked By rajiv 02 Sep,2011 10:27:00 AM

i am planning to either buy the cruze ltz manual, or the corolla altis GL, can anybody advise me please ? basically i am just worried that after 2-3 years the maintenance of the cruze will really be very high considering the high cost of spare parts and also poor service etc..in that sense toyota corolla will probably be a better bet. what say ? also, is the cruze automatic better than its manual version ?

Reply By Vijay 30 Mar,2012 01:45:28 PM

Hi Rajiv, better go for CRUZE Manual version. it is a great car.

Asked By G.Ravikumar 02 Oct,2011 08:39:29 PM

I frds i wnt to buy cruze its better or waste ... plz give a idea

Asked By Anu 14 Oct,2011 07:51:01 AM

We have been using the LTZ Automatic variant for the past 10 months. We have absolutely no complaints and find the car a fantastic choice. Its a pleasure to drive it.

Reply By Pradeep Kishnani 10 Jul,2012 12:29:02 PM

Pls guide me i am planning to buy cruze

Asked By Vikram Singh 20 Oct,2011 12:54:31 PM

Hi, I'm planing to buy cruze ltz auto, is it worth while to spend 15l in dis car.pls help me is it a value for money car or waste of money.

Asked By amit dev 24 Oct,2011 03:55:54 PM

i have been drying City vtec for the last three years, i am quite satisfied. Now i want to upgrade and i am planning to buy Cruze or Skoda Laura. I have done the test drive of both these cars, but i am in dilema since when i was reading the reveiw, few says Cruze is too good and few says there is maintenance issues

Asked By G.Ravikumar 27 Oct,2011 10:34:50 PM

hii frd i wnt to buy cruze wts the problem in it plz tell me

Reply By sam 30 Oct,2011 01:14:02 PM

hello! Ravikumar i strongly recommend this vehicle....i have done 59000km and it rocks....wonderful vehicle.......... you and your family will love it....driving is fun..........

Asked By aamir 25 Nov,2011 04:43:47 PM

Hello All...I am planning to buy newly launched SKODA RAPID bt m scared coz itz recently launched so nt sure abt itz performance so kindly help me out

Asked By Aditya 17 Dec,2011 01:03:58 PM

I do not agree with this review at all. I have a cruze and I have covered 30000 kms. Fortunately my car never had a single breakdown.I always get my car serviced after every 3 months.There is no problem. This review says that pickup is average but my cruze tops 0-100 in just 9.5 secs. simply outstanding!!!! cruze has more pickup than that of laura, jetta. I drove my cruze at a speed of 175 kmh on the highway it gave an average of approx 15kmpl its ok for an 150 horsepower engine. In the highway no car less than 20 - 25 lakhs can beat you... this amazing car is a good value for money.

Asked By udit 03 Jan,2012 09:59:21 PM

cruze compared with jetta?? which one is better option?? plz help

Asked By Nikhil 19 Jan,2012 06:28:34 PM

Hi Folks, I am planning to buy Cruze LTZ upgraded version, the Sales person told me that it will be launched only by April Can someone through some light if its worth buying Cruze existing now or wait for the new one ?

Asked By steve florence 27 Feb,2012 01:56:45 AM

wait untill you get about 30,000 miles on it. then you will think different, you will think about running it in the river so you will not lose money on it when you trade it in.

Asked By Vijay 30 Mar,2012 01:43:46 PM

Hi all, im planning to sell my CRUZE LTZ in Hyderabad, due to long term plan in Abroad. Pls call me if anyone looking for this car on immd. 8886946222.

Reply By Naresh Reddy 24 Apr,2012 04:26:24 AM

Hi dude..I just need some details.. HOW many kilometers til now.. which colour

Asked By Chetan 04 Apr,2012 12:31:51 AM

I own a Cruze LTZ automatic since 7 months now. I experience a foul odour in the cabin (occassionally) which I feel comes from the AC cos the moment i switch it off..its gone.!! Can anyone pls tell me if they are experiencing the same and if they have figured out where is tht smell coming from.?? (Anti freeze??) u cld msg on 9820675036 Thank u..

Asked By abhilash 28 Apr,2012 11:55:37 AM

its ur fate not with the car such a world famous brand and wonderful 2000cc machine created by gm

Asked By abhilash 28 Apr,2012 06:59:14 PM

its ur fate not with the car such a world famous brand and wonderful 2000cc machine created by gm

Asked By varun 04 May,2012 04:19:06 PM

The car is beautfiful, you just need to drive it with care, like any other car of that segment. It has been built to perform, and perform it does. Yes there are some issues with the vehicle, like any other, but if u drive a car that powerful ignoring the roads you r driving on, then any other car in its place will fall apart. Just coz the car is sooo beautiful and runs so beautifully, we tend to ignore the maintenance part of it. obviously it is bound to give you trouble.

Asked By anil 31 May,2012 01:12:35 AM

Surprised no body talks about leg space at rear. Optra magnum has better leg space & overall space is more. hope they r doing some thing about this. Little smaller boot is O.K.mbut legspace is very very poor

Reply By subhash 02 Jul,2012 11:53:20 PM

Dr suneel jolly is a retard , he needs to learn to cycle first, before posting this rubbish review which is absolutely misleading! Cruze is an amazing value for Money drivers car , am dead sure all the negative remarks out here are from ppl who have been piped by cruze on the highway and have seen the cruze just disappear after it has overtaken them crusifried!! have done abt 23k mostly on highway, now its on the race dynamics wonder kit @ almost 180bhp god help the A4's ,320D ,passat

Asked By sukhdev singh dhindsa 05 Jul,2012 06:49:47 PM

Hi Dear, I want to perchase new CRUZE-LTZ or is CRUZE-LT,what is the main differance.What is exact milage on Highway.Which Model should be preffered.

Asked By Swetabh 10 Jul,2012 01:36:10 PM

My Name is Swetabh Pareek. We bought a Cruze LTZ model (registration No: DL 04 CAD 7692) from Autovikas, Dwarka , New delhi in Q1 2010 in the name of Mr. Sanjay Pareek. Since we have bought this car, it has been plagued with technical snag and has stalled frequently due to snags pretaining to Clutch and Diesel Pipe (In both cases, the car was in Mumbai with Gian Motors) Two days back, I was traveling from Jaipur to Delhi and the car got stalled again as the clutch stopped working again. Even after calling GM call center for road side assistance and waiting for more then two hours, we did not get any help or useful response. We got the car towed to Aravali Motors, Gurgaon at our own. The car has a history of technical faults and the same has been corrected by the company at no extra cost. This is the same clutch problem which I faced around 18 months back where the whole clutch system was burnt. Now the dealership is asking for approx Rs 60,000

Asked By Prithviraj Patil 29 Jul,2012 04:51:53 AM

I was assured from the dealer aswell as the Area Sales Manager of Chevrolet, That there is not going to launch any upgraded version of Chevrolet Cruze for upcoming 1year, So I decided to buy the Car, They had Given me Delivery of Car on 30th April and the Car was having issue of engine oil leakage and having repainted bonnet ,So I decided to file case againts them but they assured Me of Giving Car replacement and then they Delivered, Me New Car on 16th May, But the Tax of RTO was paid on 30th April 2012, They changed the Chassis number an Engine number on the Paper of RTO because, The RTO tax had been increased from the 1st May 2012 by 65000 Rupees, These is the best Example how these Dealer Fool Pepole aswell as RTO Department

Asked By Vivek 31 Mar,2013 07:12:06 PM

Is it worth buying cruze after reading so many reviews most of them are in favour of cruze. Are these issues solved in new cruze 2013. They have come up with new features but the problem is post sales service and Chevy commitments 3 years or 1L km. but I know later they will blame only customers rather then accepting manufacturing fault .. Kindly guide me I really wanna buy this car but m in dilemma .

Asked By karthik 05 Apr,2013 03:27:28 PM

Hi... to all the respectful cruze owners out there ... can any of you kindly give me some idea bout the cruze LTZ as am buying a 2010 cruze LDZ which is clocked 25k km warranty expires in august 2013..... so pls kindly give me some idea about the problems which can pop up after 25k km.....any ways i like the car in all the aspect......just to have some idea.....thank you for your valuable time.

Reply By Prashant 10 May,2013 05:10:40 AM

Hello Karthik, You did not mention whether its AT or MANUAL? I own AT (2010) and done about 52000 kms. My front suspension was changed under warranty on 45000 kms so suspension can be a problem if its going out of warranty. I have read all the reviews and i agree Chevrolet has very poor service compared to Honda, Toyota etc. I had to send them a court notice once as they accused me of getting the front right fender repainted from outside when paint started peeling off, instead of accepting that it was their mistake while applying TEFLON they accused me, they eventually apologized and did the repairs with no extra cost. Apart from high maintenance cost and poor service there are no drawbacks. Cruze is a brilliant car like all Chevrolet cars but their service is pathetic.

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