After Tata Nano being in news for quality concerns following 3 cars catching fire in India, it is Maruti's time. Two new cases have been reported in India where Maruti suzuki cars Maruti 800 and Maruti Wagon R caught fire and resulted in perishing of the drivers. Similar happenings in Toyota vehicles, recently resulted in Toyota recalling millions of its vehicles around the world.
Amongst the two cases, the first one was reported from Delhi where the driver got locked inside when the car caught fire leading to on-the-spot death. The driver is speculated to have been reclining on the seat with the AC on, when the car caught fire. Forensic Reports about the incident reveals that there was a short-circuit in the car that resulted in this fatal incident.
The second case occurred in West Delhi, particularly in Kanhaiya Nagar where a Maruti car caught fire and resulted in charring of the driver to the extent that the face was not recognisable. Although, Wagon R and 800 have never been in news for such wrong reasons, but there has been some lacuna in the production quality of Maruti Suzuki cars in India. Maruti had admitted that its hatchback model A-star sported a fault fuel gas kit and had also asked for a recall of the model to fix the problem.
With such issues increasing in frequency, customer reliability and brand's positioning are at stake. These two cases have already been filed and the police and forensic commission is absolutely in tune with the proceedings in order to trace the right answers. Hope, these top-notch automobile majors find a solution to these quality issues.
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